FAQs
Frequenly asked questions
To help you feel confident in our services, we’ve answered some of the most common questions about Holding Hands Care & Support Services.
If you have any additional questions,
Please feel free to reach out to us via our contact form, phone, or email.
Our team is happy to assist you!
We provide a wide range of services, including clinical nursing, personal care, companion care, medication management, meal preparation, house hold assistance, and care home services. Our goal is to ensure participants receive comprehensive support tailored to their individual needs, promoting comfort, independence, and overall well-being.
The National Disability Insurance Scheme (NDIS) is a nationwide Australian program that provides funding to people with disability so they can access the supports they need to live more independently and pursue their personal goals. Instead of a one‑size‑fits‑all model, the NDIS gives eligible participants individualised funding, empowering them to choose the services, providers, and supports that best suit their circumstances.
Participants work with providers like Holding Hands to put their plans into action, build skills, and improve their quality of life.
Absolutely! We customize our services to align with each participant's unique needs, preferences, and health requirements, ensuring they receive compassionate and personalized care tailored just for them.
Yes! Our SIL services offers 24/7 support for participants who need continuous care, and we also provide in-home care options tailored to individual schedules and specific needs.
Simply reach out to us for a consultation! Our team will assess your loved one's needs and create a personalized care plan tailored to their comfort, well-being, and independence. To begin, you can contact us via our website or phone to discuss your needs, and we’ll guide you through the process of accessing our services and understanding your NDIS plan.
Holding Hands Care & Support Services stands out for its personalised, participant‑focused approach, strong commitment to community inclusion, and dedication to empowering individuals to achieve their goals. Guided by the leadership of an experienced Registered Nurse, we create supportive environments where every person is respected, heard, and encouraged to live with greater independence and confidence.
Yes, our Hospital Transition services ensure a smooth process from hospital to home or other accommodations, focusing on recovery and continuity of care.